Need help right now? If gambling is causing you or someone close to you serious harm, stop playing and seek help immediately. Contact 345min Support: [email protected] — available 24/7. This is not a crisis helpline; please contact a local mental health service for urgent situations.

Responsible Gambling

Betting on cricket, PSL T20 finals or a live casino table should be enjoyable entertainment — not a source of financial stress or anxiety. 345min provides every registered user with a full suite of responsible gambling tools so that you always stay in control of your play and your spending.

18+ Adults Only Tools available 24/7 in your account settings
🛡️
18+

Minimum age to access the platform — strictly enforced via KYC verification

5

Responsible gambling tools available directly in every user's account settings

24/7

Customer support availability including urgent responsible gambling requests

0

Tolerance for underage gambling — any account found to belong to a minor is closed immediately


Gambling Should Always Be a Choice — Not a Compulsion

At 345min, responsible gambling is not a tick-box exercise — it is central to how we run our platform. We recognise that for the vast majority of users, betting on Pakistan cricket, PSL T20 matches or other sports markets is a form of recreational entertainment enjoyed within a budget they can comfortably afford. We want to keep it that way.

At the same time, we know that gambling can become problematic for some people. When the excitement of following a match or a casino game starts crossing into financial anxiety, strained relationships or compulsive behaviour, it is time to step back and seek support. 345min's responsible gambling tools are designed to make that step easy, immediate and stigma-free.

Every registered user — whether you are based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or anywhere else — has instant access to deposit limits, loss limits, session time controls, cooling-off periods and full self-exclusion through your account settings. You do not need to call anyone or provide a reason. These tools are yours to use at any time.

Pakistan Legal Context: Pakistan has gambling restrictions including the Prevention of Gambling Act, 1977. 345min does not claim to be licensed or regulated by any Pakistani government authority. This page does not constitute legal advice. Users must understand the laws applicable in their own jurisdiction before participating.
Core Principles of Responsible Gambling on 345min
01
Gambling is Entertainment, Not Income

Never treat betting as a way to earn money or recover financial losses. Every bet carries real financial risk. Set a budget you can afford to lose before you start — and stick to it.

02
Set Limits Before You Play

Use 345min's built-in deposit and loss limit tools to cap your spending before you place a single bet. Proactive limits are far more effective than trying to stop mid-session.

03
Take Breaks Regularly

Use session time alerts and cooling-off tools to step away from the platform regularly. A clear head makes better decisions — both at the betting terminal and in life.

04
Never Chase Losses

Chasing losses is one of the most common drivers of problem gambling. If you have hit your session loss limit, close the app. The match will still be there tomorrow.

05
Seek Help Without Hesitation

If gambling is negatively affecting your daily life, finances or relationships, seek help immediately. Self-exclusion is available on-demand and is processed as a priority request. There is no stigma in using it.

Responsible Gambling Tools on 345min

All six tools below are available to every registered user directly within the Account Settings section of the 345min platform. No forms to fill out, no waiting — activate any control instantly.

Deposit Limits

Set a maximum deposit amount per day, per week or per month. Once your limit is reached, the system prevents any further deposits until the next period begins. Increases to limits take 24–72 hours to process; decreases apply immediately.

Loss Limits

Cap the net amount you can lose across daily, weekly or monthly periods. When your loss reaches the set threshold, further betting is paused for the remainder of that period. An essential guard against high-intensity session losses.

Session Time Limits

Define a maximum continuous session length — from 30 minutes up to several hours. When your session reaches the limit, you will receive a notification and will be automatically logged out. Re-entry requires a deliberate new login.

Cooling-Off Period

Temporarily suspend your account for a defined period of your choosing — from 24 hours up to several weeks. During a cooling-off period, you cannot deposit, bet or access casino games. The period cannot be shortened once activated.

Self-Exclusion

Permanently or indefinitely exclude yourself from the 345min platform. Self-exclusion is processed as a priority request and takes effect promptly. Once active, your account is locked for the defined minimum exclusion period with no option to reverse early.

Reality Check Alerts

Receive automatic on-screen notifications at set intervals during any betting or casino session showing you how long you have been playing and your net win/loss position for that session. A simple, effective way to maintain perspective mid-session.


Recognising Problem Gambling

Problem gambling does not always look obvious from the outside. It can develop gradually over time and is not limited to people who bet large amounts. Being aware of the warning signs — for yourself or for someone you care about — is the first step toward getting the right support.

If any of the warning signs below feel familiar, we encourage you to take an honest self-assessment and to use 345min's responsible gambling tools right away. Activating a cooling-off period or self-exclusion costs nothing and can make a real difference.

If you answer "yes" to three or more of the questions in our self-check below, please consider reaching out to a professional support service immediately.

Borrowing money, selling possessions or using funds set aside for bills, rent or groceries (PKR amounts you cannot comfortably afford) in order to gamble.

Chasing losses — continuing to bet in an attempt to win back money already lost in the same session or across recent sessions.

Hiding gambling activity from family members or friends — lying about time spent on the platform, amounts deposited or account balances.

Feeling restless, irritable or anxious when not gambling, or feeling unable to enjoy a Pakistan cricket match or PSL game without having money on it.

Spending significantly more time gambling than originally intended, repeatedly failing to stick to session time limits you set for yourself.

Neglecting work, studies, family responsibilities or social relationships in Karachi, Lahore, Islamabad or elsewhere due to time or money spent gambling.

A Quick Self-Check

These questions are for your own reflection. There are no right or wrong answers — only honest ones. If several of these apply to you, please consider using 345min's self-exclusion tool or contacting support.

Have you ever bet more money than you planned to in a single session?
Have you ever returned to gamble the next day to try to win back money you lost?
Have you ever lied to someone close to you about how much time or money you spend gambling?
Have you ever gambled with money set aside for essential expenses — rent, food, utility bills, school fees?
Have you ever felt that you needed to gamble larger and larger amounts to get the same level of excitement?
Has gambling ever caused problems in your relationships, your work or your studies?
Have you ever tried to stop or cut down gambling but found you could not?
If you answered "yes" to two or more of these questions, please take action today. Use 345min's self-exclusion or cooling-off tools immediately, or contact our support team at [email protected]. Seeking help is a sign of strength, not weakness.

Adults Only — Strictly Enforced

The 345min platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction. This is a non-negotiable requirement. No exceptions are made under any circumstances.

All registered accounts are subject to KYC (Know Your Customer) age and identity verification. This may involve submitting a government-issued photo ID — such as a Pakistani CNIC, passport or driving licence — before certain account features, including withdrawals, are activated. Where age cannot be confirmed, the account is suspended pending satisfactory verification.

Being of legal age does not, by itself, make online gambling lawful in every jurisdiction. Pakistani users are specifically reminded that local laws — including the Prevention of Gambling Act, 1977 — may impose restrictions beyond age requirements. It is your sole responsibility to understand the laws that apply to you.

If you are under 18 years of age, you must not register, deposit or use any part of the 345min platform.
01
At Registration

All users must confirm they are 18 or older during account creation. Providing false date-of-birth information is a material breach of our Terms & Conditions.

02
KYC Verification

Documentary proof of age — a CNIC, passport or other government-issued photo ID — is required before full account access, including withdrawals, is granted.

03
Suspected Minor Accounts

Where there is any suspicion that an account holder may be under the minimum age, 345min will immediately suspend the account — including blocking withdrawals — until age is confirmed beyond doubt.

04
Parental Controls

If you share a device with a minor, please use your device's parental control features to restrict access to the 345min website. Contact support if you need guidance.

Activating Responsible Gambling Tools

All responsible gambling tools on 345min are self-service. You do not need to contact support to activate limits, cooling-off or self-exclusion — though our team is always available if you need guidance.

01
Log In to Your 345min Account

Access your account from the 345min homepage. All responsible gambling tools are located within the Responsible Gambling or Account Settings section of your user dashboard.

02
Choose Your Tool

Select the tool you want to activate — deposit limit, loss limit, session time limit, cooling-off period or self-exclusion. Each tool has a clear description and configuration options.

03
Set Your Parameters

For limits: enter the PKR amount or time duration you want to set. For cooling-off: select the duration (e.g., 1 day, 7 days, 30 days). For self-exclusion: choose the exclusion period and confirm.

04
Confirm and Apply

Confirm your selection. Reductions in limits and all cooling-off / self-exclusion requests take effect immediately. Increases in limits have a mandatory review delay of 24–72 hours to protect against impulsive decisions.

05
Contact Support if Needed

If you need help activating any tool, or if you want to request self-exclusion urgently, contact our support team at [email protected]. Responsible gambling requests are always treated as urgent and processed as a priority.


Getting Help Beyond the Platform

345min's tools are a strong first line of defence. But if gambling has become a serious problem, professional support services can help in ways that a platform tool cannot. Below are categories of support that may be relevant — please seek services available in your area.

Mental Health Support

Problem gambling is closely linked to mental health. If you are experiencing anxiety, depression or other mental health challenges connected to gambling, please contact a qualified mental health professional or psychologist in your city — whether in Karachi, Lahore, Islamabad or elsewhere in Pakistan. Your GP is a good starting point.

Family & Community Support

Talking to someone you trust — a family member, a close friend or a community leader — is often the hardest but most important step. You do not have to manage a gambling problem alone. Support from family networks plays a significant role in recovery for many people across Pakistan.

Financial Counselling

If gambling has created significant financial difficulties — such as debt, missed payments or inability to cover essential living costs — a financial counsellor can help you create a recovery plan. Several non-profit and charitable organisations in Pakistan provide financial guidance at low or no cost.

Important: 345min does not operate or endorse any external support organisation. The categories above are provided as general guidance. Please research the specific services available in your region and verify their credentials before engaging. This is not professional medical, legal or financial advice.

Your Well-Being Comes Before Any Bet

If you have read this page and feel that gambling is becoming a problem, please act right now. Activate self-exclusion, set a limit or contact our team. If you are in a good place and want to continue enjoying 345min responsibly, explore our FAQ for more guidance on platform features.

18+ only. Gambling involves real financial risk. Local laws may restrict gambling — understand your applicable law before participating. Gambling can be addictive; please play responsibly.